Thanks for shopping at grabme.store.
If you are not entirely satisfied with your purchase, we're here to help.
All returns notifications must be made within 3 days of delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Exchanges can only be done for items with defects.
Exchanges can only be done for similar items (IT pod; in the same model and same color) subject to availability.
Not Applicable for Exchange
1) Items that are unpacked, washed and worn.
2) Sales Item are not applicable for exchange or refund.
3) Items damaged due to not able to be stretched.
4) Items damages caused by mishandling of garments during washing.
5) Items of slight color differences due to photo-taking being subjected to different lighting.
6) Item with subjective reasons for returns: e.g. not good looking, changing mind, do not like the color etc.
*Please deliver the return items to our address within 7 days upon receiving the our email via any courier method of your choice. All return postage are to be borne by customers. grabme.store reserves the right to refuse/reject any request if the returned item(s) failed to reach to us within 7 days.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund in the form of Store Credit, a monetary voucher. Credits are non-transferrable and non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.